Here is the list of affected Exynos-powered Samsung Galaxy devices: In response to this issue, a Blizzard Community Lead said that devs have temporarily disabled the downloads for certain Samsung devices and are working to fix the issue. Many Samsung users with Exynos chipsets were complaining about game textures not loading properly ( 1, 2, 3). Sourceįor Samsung devices, things get a little more confusing. Thankfully, Blizzard has acknowledged this problem and said that they are looking into it. I have phone (Redmi note pro 10) it meet requirements for game and yet i can’t download game it says device not supported something like that ( Source) Many Xiaomi users note that their devices support the minimum system requirements to run the game but they still get the error message. However, just after the game was globally released, fans started complaining ( 1, 2, 3) about getting an error message that says ‘Your device isn’t compatible with this version’ when trying to download the game from the Google Play Store.Īccording to reports, users of Samsung and Xiaomi devices are the most affected by this issue. The game was primarily designed for mobile devices (Android & iOS), but was later announced for Windows OS as well. Blizzard’s all new free-to-play title, Diablo Immortal, was recently released for players all around the world.
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